Privacy Policy

Welcome to Zou Electrical LLC (the "Site"). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Zou Electrical LLC (collectively, "Services") ("Authorized Customers").

Personally Identifiable Information

"Personally Identifiable Information" refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the name, email address, phone number, address, social media profile information, and information related to their property or business for the purpose of providing our electrical services. This may include service history, job-site notes, inspection details, and project-related technical data, which is handled with strict confidentiality.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill service requests on the Site. This includes using client data to evaluate service requirements, prepare estimates, schedule work, and provide project updates. We may email Visitors and Authorized Customers about service availability, maintenance reminders, or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

How is Client Service Data Handled?

All client service data, including project details, property information, and communication records, is considered highly confidential. Access is restricted to authorized personnel directly involved in managing the client's project. We employ industry-standard security measures to protect this data from unauthorized access, alteration, or disclosure. We will not share specific campaign data with third parties without explicit client consent, except as required by law.

With whom may the information may be shared?

We do not sell or rent Personally Identifiable Information to third parties. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors for analysis purposes. We also offer the opportunity to "opt out" of receiving information or being contacted by us or by any agency acting on our behalf.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by Zou Electrical LLC is securely stored and is not accessible to third parties or employees of Zou Electrical LLC except for use as indicated above. We utilize secure servers and encryption protocols to safeguard all sensitive data.

Cookies

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. We use "cookies" to collect information, such as user preferences and to improve site usability and performance. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Compliance With Laws

We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.